Privacy Policy | Masonry Pro

Masonry Pro Construction ("Company," "we," "us," or "our") operates the website located at masonry-pro.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, request an estimate, or otherwise interact with our business. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the Effective Date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

1. Information We Collect

1.1 Personal Information You Provide

We may collect personal information that you voluntarily provide to us when you:

Fill out a contact form or request a free estimate on our Site
Call, email, or text us directly
Subscribe to a newsletter or marketing communications
Leave a review or testimonial
Communicate with us through social media platforms

This information may include:

Full name
Mailing address and/or property address
Email address
Phone number
Project details and descriptions of work requested
Photos of your property that you submit to us
Any other information you choose to provide

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

IP address and approximate geographic location
Browser type and version
Operating system
Referring website or search engine and search terms used
Pages visited and time spent on each page
Date and time of your visit
Device type (desktop, mobile, tablet)

1.3 Cookies and Tracking Technologies

We may use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing activities on our Site. Cookies are small data files stored on your device. You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our Site may not function properly.

We may use the following types of cookies:

Strictly Necessary Cookies: Required for the Site to function (e.g., session management, security).
Analytics Cookies: Help us understand how visitors use the Site (e.g., Google Analytics).

1.4 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC. Google Analytics uses cookies to help us analyze how users interact with the Site. The information generated by the cookie about your use of the Site is transmitted to and stored by Google on servers in the United States.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide estimates for masonry, concrete, paving, and waterproofing services
To communicate with you about projects, scheduling, and service-related matters
To process and manage service agreements
To improve our Site, services, and customer experience
To send you marketing communications (only with your consent, where required by law)
To comply with legal obligations and protect our legal rights
To analyze website traffic and usage patterns
To detect, prevent, and address fraud or technical issues

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and advertising.
Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose information to protect and defend the rights, property, or safety of our company, our customers, or others.
With Your Consent: We may share your information for any other purpose with your affirmative consent.

4. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Data Retention

We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected. For example:

Contact form submissions: Retained for up to 3 years after your last interaction with us.
Project records: Retained for a minimum of 6 years after project completion.
Website analytics data: Retained in accordance with Google Analytics default data retention settings.
Marketing communications records: Retained until you unsubscribe or request deletion.

6. Data Security

We use commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Privacy Rights

7.1 New Jersey Privacy Rights

Effective January 15, 2025, the New Jersey Data Privacy Act grants New Jersey residents specific rights regarding their personal data. As a New Jersey resident, you have the right to:

Right to Know/Access: Confirm whether we are processing your personal data and access that data.
Right to Correct: Request correction of inaccuracies in your personal data.
Right to Delete: Request deletion of personal data you have provided to us.
Right to Data Portability: Obtain a copy of your personal data in a portable, readily usable format.
Right to Opt Out: Opt out of the processing of your personal data for purposes of targeted advertising, sale of personal data, or profiling.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 45 days.

7.2 Additional State Privacy Rights

If you are a resident of a state with applicable consumer privacy legislation (such as California under the CCPA/CPRA, Virginia, Colorado, Connecticut, or others), you may have additional or similar rights under your state's law. Please contact us to exercise those rights.

7.3 Do Not Track Signals

Our Site does not respond to browser Do Not Track (DNT) signals. However, we do honor Global Privacy Control (GPC) signals as required by the New Jersey Data Privacy Act. If your browser transmits a GPC signal, we will treat it as an opt-out of data processing for targeted advertising purposes.

8. Children's Privacy

Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Marketing Communications

If you have opted in to receive marketing communications from us, you may opt out at any time by:

Clicking the "unsubscribe" link in any marketing email
Contacting us directly using the information below

10. SMS/Text Message Policy

If you provide your phone number and consent to receive text messages from us, we may send you messages related to appointment scheduling, estimate follow-ups, project updates, or promotional offers.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date at the top of this page. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Masonry Pro Construction
36 Highview Ave, Totowa, NJ 07512
Email: masonryproconstruction@aol.com
Phone: (973) 725-2395